| FAQ
|
| ...................................................................... |
|
Q1
Who are Yousheng's customers?
Q2 What is your supply
lead time?
Q3 Can
you arrange packaging for my private brand?
Q4 What should I do if I need private label
products?
Q5 How's your product
quality?
Q6 What's your product warranty?
Q7 What's
your company policy on defective goods?
Q1
Who are Yousheng's customers?
| Clients
of Yousheng are located in over 70 countries
spanning Europe, the Americas, Asia, Africa
and Middle East. You would be amazed to
know our products going to a printer manufacturer
in the Fortune 500 list, mega supermarket
chains, global vendors of imaging products
in addition to some direct distributors
and importers both large and small. |
Q2
What is your supply lead time?
| Depending
on the availability of raw materials and
components, it takes about 2 weeks from
our receipt of customer's confirmed purchase
order for the goods to be ready for shipment.
|
Q3
Can you arrange packaging for my private brand?
| Yes,
we can arrange your private label packaging
provided the quantity reaches certain
level. We also provide design services. |
Q4
What should I do if I need private label products?
| You
can directly discuss with Yousheng sales
manager or representative who handles
your account. Or you can contact us now! |
Q5
How's your product quality?
| All
our products are subject to a vigorous
development and qualification process
to ensure they exceed or equate the performance
of the originals. Our production partner
is ISO9001 certified with a well-organized
quality assurance programme in place.
All our remanufactured inkjet and laser
cartridges go through post-production
print test. We also send our products
to independent international laboratories
for performance tests regularly. |
Q6
What's your product warranty?
| We
guarantee our product is fit for its normal
user purposes and is free from defects
in materials or workmanship. |
Q7
What's your company policy on defective goods?
| Our
customer service team will provide immediate
response to complaints. If the problem
is due to production/design defects, we
provide full replacement. |
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