Sales FAQ

What is the shelf life of your products?
Our cartridges' shelf life are comparable OEM (Original Equipment Manufacturer). It is usually 24 months for all the OEM and remanufactured ink cartridges and compatible, cartridges and refill kits. If properly stored (kept in original packaging in a cool and dry location), cartridges may last longer than 24-36 months.

What does OEM mean? What is an OEM cartridge?
OEM stands for Original Equipment Manufacturer. OEMs, such as HP, Canon, Epson and Lexmark are the companies that manufacture your printers. OEM cartridges are cartridges that are branded under your OEM's brand. We offer both OEM and less expensive non-OEM products. All our products are compatible with their respective OEM printer models.

What does remanufactured ink cartridge mean?
Recycled cartridges that are disassembled by third parties (other than OEMs) and have their worn parts replaced are called remanufactured cartridges. To guarantee print quality, remanufactured cartridges are refilled, tested in the factory and repackaged.

What does compatible cartridge mean?
Compatible cartridges (replacements) are manufactured by third parties (other than OEMs) and fully compatible with OEMs. Compatible cartridges are the imitation of the OEMs and costs up to 70% less than the OEMs, They are also plug and print, just like the OEMs unless they are stated otherwise.